This accessibility statement applies to http://policyscotland.gla.ac.uk

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • you can’t modify the line height or spacing of text
  • you can’t change colours, contrast levels and fonts
  • some older PDF documents aren’t fully accessible to screen reader software
  • live video streams don’t have captions
  • some of our online forms are difficult to navigate using just a keyboard
  • you can’t skip to the main content when using a screen reader
  • there’s a limit to how far you can magnify the map on our ‘contact us’ page
  • not all of our videos have transcripts and captions
  • not all of our audio recordings have transcripts

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact us.

We’ll consider your request and get back to you in 14 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The University of Glasgow is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

  • Some older images do not have a text alternative.
  • Some of our older PDFs and Word documents don’t meet accessibility standards – for example, they may not be marked up so they’re accessible to a screen reader. Any new PDFs or Word documents we publish will meet accessibility standards.
  • Navigation of some of the website using a keyboard, including the interactive form, may be diffcult.
  • Our form is built and hosted through third party software and ‘skinned” to look like our website.
  • Some of our video and audio content is not available with captions and/or transcripts.
  • Live video streams don’t have captions.

Non-compliance with the accessibility regulations

  • Some older images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
  • There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).
  • It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.
  • It’s not possible for users to change text size without some of the content overlapping.
  • Some link text doesn’t make sense when read on its own (for example, ‘Click here’). We plan to fix the existing links by December 2020. When we publish new content we’ll make sure link text meets accessibility standards.

Disproportionate burden

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix. 

Content that’s not within the scope of the accessibility regulations

  • Some of our older PDFs and Word documents don’t meet accessibility standards – for example, they may not be marked up so they’re accessible to a screen reader. The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
  • We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
  • Some of our video and audio content is not available with captions and/or transcripts. The accessibility regulations don’t require us to add captiosn or transcripts for content published before 23 September 2018.

What we’re doing to improve accessibility

By December 2020, we plan to:

  • add text alternatives for all images. When we publish new content we’ll make sure our use of images meets accessibility standards.
  • fix the existing link text that does not neet the standards. When we publish new content we’ll make sure link text meets accessibility standards.
  • We plan to check all video and audio published from 23 September 2028 and add captions and/or transcripts as required. When we publish new audio and video content we’ll make sure it meets accessibility standards.

By March 2021 we plan to investigate and resolve the issues of:

  • enabling users to skip the repeated content in the page header (for example, a ‘skip to main content’ option).
  • making it possible for users to change text size, colours and contrast levels
  • navigating of most of the website, including the interactive form, using a keyboard.

Preparation of this accessibility statement

This statement was prepared on 23 September 2020. It was last updated on 23 September 2020.

This website was last tested on 20 September 2020. The test was carried out by Policy Scotland.

We selected a sample of pages to test: the home page, website section landing pages, and at least one page from each section, specifically including the Newsletter subscription page and the Contact us page.